Legal
Privacy policy
Effective date:
January 14, 2026
Last Updated:
April, 2026
Introduction
Ivy Studio ("we," "us," "our") is committed to being clear about how we handle personal information. This policy explains what data we collect when you visit this website or get in touch with us, how we use it, and what rights you have over it. We don't sell data. We don't share it with advertisers. We collect the minimum necessary to run a small design studio and communicate with the people who reach out to us. If you have questions about anything here, email us: hello@ivystudio.co
1. What we collect
When you use our contact form, we collect your name, email address, and the content of your message. We use this to reply to your enquiry and, if a project follows, to manage our working relationship.
When you subscribe to our newsletter, we collect your email address. We use this to send you new Journal articles when they're published. Nothing else.
When you visit the site, we collect standard analytics data through a privacy-respecting analytics tool — page views, referral sources, device type, and approximate location at country level. We don't use cookies that track you across other sites. We don't build individual visitor profiles.
We do not collect payment information directly. If a project proceeds to contract, invoicing and payment are handled through separate tools with their own privacy policies, which we'll make clear at that stage.
2. How we use it
Contact form submissions: to respond to your message and, where relevant, to discuss and manage a project together. We don't add contact form submitters to any marketing list without explicit consent.
Newsletter subscriptions: to send you new articles from the Ivy Journal. Each email includes an unsubscribe link. One click, permanently removed. We use [email platform, e.g. Mailchimp / ConvertKit / Buttondown] to send these — your email address is stored in that platform's system as well as ours.
Analytics data: to understand how people find and use the site so we can improve it. We look at aggregate data — which pages are visited, where traffic comes from, what devices people use. We don't look at individual visitor behaviour.
3. Who we share it with
We don't sell, rent, or trade personal information with third parties for marketing purposes. Full stop.
We use a small number of tools to run the studio — an email platform for the newsletter, an analytics tool for the website, and project management and communication tools for client work. These tools process data on our behalf and are bound by their own privacy policies. We've chosen tools with reasonable privacy practices and, where possible, those that store data within the EU or under equivalent protections.
If we're ever required by law to disclose personal information, we'll comply with that legal obligation. We'd notify you if we were permitted to do so.
4. How long we keep it
Contact form messages: we keep correspondence for as long as the relationship is active and for a reasonable period afterward in case questions arise. If you'd like your messages deleted, email us and we'll do it promptly.
Newsletter subscriptions: we keep your email address for as long as you're subscribed. When you unsubscribe, it's removed from our active list. Depending on the platform, it may be retained in a suppression list to ensure we don't re-add you accidentally — this is standard practice and is in your interest.
Analytics data: aggregate and anonymised. No individual retention period applies.
Project correspondence and files: retained for the duration of the project and for a period of up to five years afterward for professional records purposes. If you'd like specific materials removed earlier, get in touch.
5. Cookies
This site uses a small number of cookies.
Essential cookies: required for the site to function correctly. These can't be disabled without breaking the site.
Analytics cookies: used by our analytics tool to understand site usage. These don't track you across other websites and don't contain personally identifying information. You can opt out of these through your browser settings or by using a browser extension that blocks analytics scripts.
We don't use advertising cookies, social media tracking cookies, or any third-party cookies beyond the analytics tool mentioned above.
6. Your Rights
Depending on where you are, you have various rights over your personal data — including the right to access it, correct it, request its deletion, or object to how it's being used.
To exercise any of these rights, email us at hello@ivystudio.co with "Data Request" in the subject line. We'll respond within 30 days.
If you're in the European Economic Area, the United Kingdom, or another region with data protection legislation, you also have the right to lodge a complaint with your local data protection authority if you believe we've handled your information incorrectly. We'd always prefer you contact us first so we can try to resolve it directly.
7. Children
This website is not directed at children under 16 and we don't knowingly collect personal information from anyone under 16. If you believe we've inadvertently done so, contact us and we'll delete it immediately.
8. Changes to this policy
If we make material changes to this policy — changes that affect how we collect or use your data in meaningful ways — we'll update the "Last updated" date at the top of the page and, where appropriate, notify newsletter subscribers directly.
Minor changes (corrections, clarifications, updated tool names) may be made without specific notification. The current version of this policy is always at this URL.
9. Contact
Ivy Studio
hello@ivystudio.co
For data-related requests specifically:
hello@ivystudio.co — subject line: "Data Request"
We aim to respond to all data-related enquiries within 30 days.